The steps listed here do not fix the problem. I have an ASUS laptop model X755JA with Windows 8.1, 64-bit that constantly drops the wireless internet connection. I click on the network and it will reconnect almost immediately but then at random it will drop again, and again and again. Very irritating!!!! I purchased the laptop this month. Asus’ latest ZenBook 13 OLED, powered by AMD’s Ryzen 7 5800U, is a decent purchase for sub-$1,000 shoppers. Seeing a laptop with an OLED screen at a sub-$1,000 price point is wild. Not too If your wireless device uses a Bluetooth connection, also see Fix Bluetooth problems in Windows for possible solutions. Check the device If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure 11) I get a black screen when powering on my computer. Your first step should be to make sure your video cable is securely attached to both your monitor and video card/onboard graphics adapter (if applicable). Your next step should be to re-seat (plug and unplug several times) your video cable into your video card. 1) Go to Taskbar > Show hidden icons at the bottom right corner. 2) Click the battery health charging mode icon. 3) In the pop-up window, select the first option: Full Capacity Mode. Then click OK to save. 4) Restart your laptop. Now your ASUS laptop should be able to charge while plugged in. Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available. For additional information visit Updating drivers and software with Windows update. Issue Description. Mobile data. To tell us about a problem with your Chromebook: Open Chrome . Click More . Go to Help Report an issue. If you're still having problems, ask our experts in the help forum or contact your manufacturer. Give feedback about this article. Troubleshooting a Computer Motherboard. The motherboard is the computer, so the usual symptom of a failed motherboard is a completely dead system. Fans, drives, and other peripherals may spin up if the motherboard is dead, but more often nothing at all happens when you turn on the power. No beeps, no lights, no fans, nothing. 5lIL.